i7 Marketing Blog

If you’ve been in business for a long time then you probably have more than a fair share of stories you can tell about interactions with customers, both the good and the bad.

Yesterday I published a post about WordPress security where I outlined some of the steps I take to keep a WordPress site safe from those evil so-and-so's who would love nothing more than to get control of my site to enlarge their sphere of evilness.

As I said at the beginning of that post, one of the greatest things about WordPress is that when a problem is identified it gets fixed pretty quickly.

That's great, but what about the plugins?

With something like 65 million active sites, WordPress has proven to be one of the most popular website platforms. Originally developed as a blogging platform, it has evolved into much more. Now WordPress is used as a CMS (Content Management System) for e-commerce sites, small business sites and more.

It’s summer, and your customer service staff decided to take a vacation. How do you keep with your customers happy while short staffed? Should you ask staff not to go on vacation? Can you ask them not to go on vacation? The goal of this blog post is about providing excellent customer service, but it is also about employee satisfaction.

Customers look to businesses to provide quality products and services that deliver real solutions. Thus, it’s imperative as a business owner that you understand the expectations of your customers as well as adjust your products or services accordingly. Every business should have a special place in their niche and use that place to offer valuable information and resources as well as direction and guidance. Using social media is a simple yet effective way to improve your customers’ satisfaction. In this short article we expound on how use of social media can improve the satisfaction of your customers.

Have you ever wondered if social media is a solid marketing effort for your business and whether or not the time and energy you likely spend building a social media presence is worthwhile?

If you have, this post is just for you.

Customers. They are the sole reason we do business. In fact if it weren’t for customers, we wouldn’t even be in business to begin with. So, what are you to do to reach your target audience?

Undertaking the task of launching a social media campaign can be challenging and overwhelming at times. Social media has proven to be a key driving force in improving any company’s online reputation and presence.

Have you ever had the following questions: Pinterest or Tumblr? Facebook or LinkedIn? Which one is best for my business?

The options seem limitless.

Print and radio ads that cost a week or more of your salary.

TV ads that cost a month’s worth of your business’ entire revenue.